TERMS OF TRADE.

Definitions

"Company" means Platinum Freight Solutions Limited.

"Customer" means the applicant, consignor, consignee, or any person requesting services from the Company.

"Services" means all transport, freight, cartage, storage, warehousing, handling, logistics, or related services supplied by the Company.

Acceptance

By requesting or accepting services from the Company, the Customer agrees to be bound by these Terms and Conditions.

Payment terms

3.1 Payment is strictly due on the 20th of the month following invoice date unless otherwise agreed in writing.

3.2 The Company reserves the right to suspend or withdraw credit facilities at any time without notice.

3.3 Overdue accounts may incur:

• Interest at 2.5% per month on overdue balances; and
• All debt collection, legal, and recovery costs incurred by the Company.

Credit approval

4.1 Credit accounts are granted solely at the discretion of the Company.

4.2 The Company may alter or cancel credit limits at any time.

Quotations

5.1 All quotations are valid for 14 days unless otherwise stated.

5.2 Fuel adjustments, tolls, ferry charges, storage, waiting time, after-hours fees, or additional services may be charged separately.

Risk

6.1 Risk in goods passes to the Customer immediately upon collection or receipt of goods by the Company.

6.2 The Customer is responsible for ensuring all goods are adequately packaged and labelled.

Limited liability

7.1 The Company carries all goods subject to the provisions of the Contract and Commercial Law Act 2017 and any other applicable New Zealand legislation.

7.2 Unless otherwise agreed in writing prior to the commencement of services, the Company acts as a carrier only and not as a common carrier.

7.3 To the maximum extent permitted by law, all services undertaken by the Company are at the Customer's sole risk.

7.4 The Company shall not be liable for: (Cash Sales)

• Any loss, damage, deterioration, contamination, delay, misdelivery, or non-delivery of goods;
• Consequential, indirect, or economic loss including loss of profits, revenue, contracts, goodwill, or business interruption;
• Damage arising from events beyond the Company's reasonable control including accidents, weather events, road closures, mechanical failure, theft, fire, strikes, civil unrest, or force majeure events.

7.5 Where the Company is found liable for any loss or damage, the Company's liability shall be limited, at the Company's option, to: (Commercial Customer)

• The cost of re-supplying the services;
• The cost of repairing the goods;
• The replacement value of the goods; or
• A maximum sum of $2,000.00 NZD per claim or consignment,

whichever is the lesser.

7.6 The Customer acknowledges that:

• The Company is not an insurer;
• Transit insurance is not included unless specifically agreed in writing; and
• The Customer is responsible for arranging adequate insurance cover for all goods.

7.7 Any claim against the Company must:

• Be made in writing within three (3) days of delivery or scheduled delivery date;
• Contain full particulars of the alleged loss or damage; and
• Be accompanied by supporting evidence including photographs and invoices where applicable.

7.8 Failure to notify the Company within the required timeframe shall constitute full and final acceptance of the services and delivery condition.

Storage and additional charges

The Company may charge storage, demurrage, redelivery, waiting time, or handling fees where delays are caused by the Customer or consignee.

Lien

The Company shall have a general lien over all goods and documents in its possession for unpaid monies owed by the Customer.

The Company may sell goods to recover outstanding debts after reasonable notice has been provided.

Claims

10.1 No claims will be considered unless the Company has been given reasonable opportunity to investigate.

10.2 The Company will not be liable for perishable goods, glass, electronics, or improperly packaged goods unless expressly agreed otherwise in writing.

Privacy Act

The Customer authorises the Company to collect, retain, and use personal and commercial information for credit assessment and debt recovery purposes in accordance with the Privacy Act 2020.

Default

If the Customer:

• Fails to pay any monies owing;
• Becomes insolvent;
• Enters liquidation or receivership; or
• Breaches these Terms,

the Company may immediately suspend services and recover all outstanding monies.

Governing law

These Terms and Conditions shall be governed by the laws of New Zealand.

Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.